Terms of Service

Last updated: March 1, 2025

1. Agreement to Terms

By accessing or using SwiftLocksmith's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Service Description

SwiftLocksmith provides professional locksmith services including but not limited to emergency lockout assistance, lock installation and repair, key duplication, and security system installation for residential, commercial, and automotive needs.

3. Service Requirements

To receive our services, you must:

  • Provide valid identification upon request
  • Present proof of ownership or authorized access
  • Be at least 18 years of age
  • Pay the agreed service fees
  • Provide accurate information about the service needed

4. Pricing and Payment Terms

4.1 Price Estimates

All prices displayed on our website, marketing materials, and communications are estimates based on typical services. Final pricing is determined after on-site assessment by our qualified technician.

4.2 Factors Affecting Pricing

Final pricing may vary based on:

  • •Specific job complexity and scope
  • •Type and quality of parts/materials required
  • •Job site conditions and accessibility
  • •Time of day and day of week for service
  • •Location within service area
  • •Emergency or after-hours services
  • •Unforeseen conditions discovered during work

4.3 Additional Charges

Additional charges may apply for: emergency services (after-hours, weekends, holidays), hard-to-reach locations, jobs requiring specialized tools or equipment, and services requiring multiple visits.

4.4 Price Approval

All service prices will be clearly communicated and require your approval before work begins. No work will be performed without your express consent to the quoted price.

4.5 Payment Terms

Payment is due upon completion of service. We accept cash, checks, and major credit cards. For extensive work, a deposit may be required.

5. Service Area and Response Times

We provide services across all five New York City boroughs. Response times are estimates based on typical conditions and may vary significantly.

5.1 Factors Affecting Response Times

  • •Real-time traffic conditions
  • •Adverse weather conditions
  • •Construction and road closures
  • •Special events and demonstrations
  • •Technician availability
  • •Time of day and day of week
  • •Specific location and accessibility

5.2 Emergency Service Commitment

For genuine emergencies, we make every effort to arrive as quickly as possible regardless of conditions. However, we cannot guarantee specific response times due to factors beyond our control.

6. Warranties and Guarantees

All our services come with a 90-day warranty on workmanship. Manufacturer warranties may apply to installed products. This warranty does not cover damage from misuse, attempted repairs by others, or normal wear and tear.

7. Cancellation Policy

Appointments can be cancelled or rescheduled with at least 2 hours notice. Emergency service cancellations after a technician has been dispatched may incur a service charge.

8. Privacy and Security

We maintain strict confidentiality of all customer information and security details. Our privacy policy details how we collect, use, and protect your information.

9. Liability

While we strive for excellence in all our services, SwiftLocksmith's liability is limited to the cost of the services provided. We are not responsible for indirect, consequential, or incidental damages.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@swiftlocksmith.nyc

Phone: +1 844 912 1908

Address: 41-18 29TH ST, LONG ISLAND CITY, NY 11101, USA